Privacy Policy

1. Introduction

Welcome to the Renaissance International Ghana website (https://renghana.com). At Ren Ghana, we are committed to protecting your privacy and ensuring your experience with our products and services is safe and secure. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information

To provide you with our products and services, we may collect personal information when you:

• Create an account or register on our website

• Place an order for products

• Subscribe to our newsletters or marketing communications

• Contact us with inquiries or feedback

The types of personal information we may collect include:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed through secure third-party services)

• Any other information you voluntarily provide

2.2. Non-Personal Information

We may also collect non-personal information that does not identify you individually, such as:

• Your browser type and version

• IP address

• Pages visited on our website

• Time and date of your visit

• Referring website and exit pages

3. How We Use Your Information

Renaissance International Ghana may use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including managing payments and shipping.

• Communication: To communicate with you about your orders, inquiries, or feedback, and to provide customer support.

• Marketing: To send you promotional materials, newsletters, and other communications (only if you have opted in). You can unsubscribe at any time.

• Website Improvement: To analyze user behavior and preferences to enhance our website and services.

• Compliance: To comply with applicable laws and regulations.

4. Data Storage and Protection

4.1. Data Storage Location

Renaissance International Ghana is based in North Carolina, USA, and our data servers may be located in secure locations within the United States. We ensure that your data is stored securely in accordance with applicable laws.

4.2. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include computer safeguards, secured files, and restricted access. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and analyze website traffic.

5.1. Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionalities of our site.

• Analytical Cookies: Help us understand how visitors interact with our site to improve our services.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect website functionality.

6. Sharing Your Information

Renaissance International Ghana does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for:

• Processing payments

• Fulfilling orders and shipments

• Sending emails or marketing communications

• Analyzing website performance

These third parties are required to protect your information and use it only for the intended purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these external sites and are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of any inaccuracies in your data.

• Deletion: Request deletion of your personal information when no longer necessary for its original purpose.

• Objection: Object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@renghana.com.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: info@renghana.com
🌐 Website: https://renghana.com
📍 Location: North Carolina, USA

By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Renaissance International Ghana for your eCommerce needs.